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jadedmusingsDear Gamestop,
"Next-day shipping" generally means my item will be here within 48 hours after I order it (and that's per your definition, too), not four days later. For the record, I ordered from Books-a-Million right after I ordered from your website on Monday night. My packages from them got to me Wednesday afternoon, not Friday. Gee, who do you think is getting my return business, especially after I shelled out ten bucks for Next-Day?
First-time (and only time) customer,
Jade
(And before anyone brings it up, Gamestop never issued an e-mail or had any notice on their website that shipping might be delayed due to weather, something I know for a fact Amazon.com did (via Tofu who used it to send the kiddo a birthday gift). Also, when I e-mailed to ask why my order hadn't shipped yet, it magically shipped less than twenty minutes after the e-mail was sent, and no one ever contacted me to explain what the delay was, and it's been more than their recommended 48 hours. I haven't called yet to ask for a refund on my shipping because I've been busy. Rest assured the phone call is going to happen on Monday.)
Dear UPS,
"Left package at the front door" isn't quite the same as "Package left in the mailbox at the end of quarter-mile driveway." At least you put it in the mailbox rather than left it under the mailbox on the ground like you did to my boyfriend's laptop when it was shipped back after being repaired. Seriously, I called my landlord/neighbor to make sure there was no package at her house by mistake. Considering it was raining yesterday I was justifiably concerned my (late) package was possibly weather damaged.
It's really weird that you did that considering you came all the way up to my door on Wedensday afternoon, so I know you know where I'm located.
Confused as to why your service is either awesome or bad with no in between,
Jade
"Next-day shipping" generally means my item will be here within 48 hours after I order it (and that's per your definition, too), not four days later. For the record, I ordered from Books-a-Million right after I ordered from your website on Monday night. My packages from them got to me Wednesday afternoon, not Friday. Gee, who do you think is getting my return business, especially after I shelled out ten bucks for Next-Day?
First-time (and only time) customer,
Jade
(And before anyone brings it up, Gamestop never issued an e-mail or had any notice on their website that shipping might be delayed due to weather, something I know for a fact Amazon.com did (via Tofu who used it to send the kiddo a birthday gift). Also, when I e-mailed to ask why my order hadn't shipped yet, it magically shipped less than twenty minutes after the e-mail was sent, and no one ever contacted me to explain what the delay was, and it's been more than their recommended 48 hours. I haven't called yet to ask for a refund on my shipping because I've been busy. Rest assured the phone call is going to happen on Monday.)
Dear UPS,
"Left package at the front door" isn't quite the same as "Package left in the mailbox at the end of quarter-mile driveway." At least you put it in the mailbox rather than left it under the mailbox on the ground like you did to my boyfriend's laptop when it was shipped back after being repaired. Seriously, I called my landlord/neighbor to make sure there was no package at her house by mistake. Considering it was raining yesterday I was justifiably concerned my (late) package was possibly weather damaged.
It's really weird that you did that considering you came all the way up to my door on Wedensday afternoon, so I know you know where I'm located.
Confused as to why your service is either awesome or bad with no in between,
Jade
